Solus Warranty Registration

Solus Warranty Registration







From the 1st November 2023 for a limited period, we will automatically upgrade any Solus Appliance Warranty to our Premium Protect extended warranty* which includes an extra four years warranty* coverage. (UK, Ireland & ROI).
This 4-year extended warranty* promotion is in addition to our normal 2 year Manufacturer’s Warranty* and is only valid for customers who purchased their Solus appliance from an approved retailer within the promotional period.

How to redeem

Purchase – Purchase any Solus Appliance after 01/11/2023 (Excludes Solano & Bassington E-Stoves)

Register your Warranty* – Register your Solus appliance within 60 days of purchase. Registrations must be made online at visionfires.co.uk/warranty. The registration process will require a receipt and you must include a valid serial number of the product

Enjoy added peace of mind – Receive your warranty* and enjoy an extra 4 years peace of mind in addition to the 2 year manufacturer’s warranty*.


Purchased your appliance outside of the offer period?

Don't worry, if you purchased your appliance outside of this offer period, but would like to purchase an extended warranty click here .

To register your appliance, please fill in all required fields and click Submit.

Extended warranty Terms & Conditions apply, please click here for details.
Fields marked with an * are required

Name*


Email*


Address*


Appliance Details*


Installation Date*


Purchase Details*

Purchase Date*


Installer Details*


Premium Protect Warranty Terms and Conditions

Please Note:Extended Warranties are currently only available to UK, Ireland & ROI.

You must follow the care and maintenance advice in the user guide to ensure your Solus Fire continues to operate correctly. This warranty is for domestic use, not transferable and is extended only to, and solely for, the benefit of the original purchaser of the appliance. Please retain your dated sales receipt as a proof of purchase.

During your warranty period, only genuine Solus spare parts must be used in the servicing and maintenance of your appliance, these spare parts can be ordered from our approved retailer network.

Consumable items such as batteries and printed circuit boards, which are subject to normal wear and tear, in connection with its standard operational parameters, or parts that require replacement in connection with normal maintenance are not covered within either warranty terms . Loss or damage of the remote control is also excluded from the warranty terms. Please refer to our Terms and Conditions Link here for full details.